Privacy Policy

Privacy Policy

This privacy policy (this “Privacy Policy”) explains how Ankle and Foot Institute of Texas (“Company,” “we”, “us”, or “our”) collects and processes personal information. Each time you use this website (this “Website”), the current version of the Privacy Policy will apply. If you do not agree with this Privacy Policy, please do not use the Site.

1. Personal Information We Collect

   1.1 Personal Information that You Submit to Us. We may collect and process the following categories of personal information that you submit directly to us:

   1. account or registration information, which may include your name, mailing address, email address, username, and password;

   2. contact information, which may include your name, mailing address, email address, and telephone number;

   3. appointment request information, which may include your preferred appointment date and time and the nature of your appointment;

   4. payment information, which may include your credit or debit card information and billing address;

   5. health information, which may include your medical history, present symptoms, and insurance carrier and plan information.

   1.2 Information that We Automatically Collect. Like most websites, this Website automatically collects information through cookies and other tracking technologies. To learn more, please read our Cookie Policy.

2. How We Use Personal Information

   2.1 Personal Information that You Submit to Us. We may use the personal information that you submit directly to us for the following purposes:

   1. to provide you with products and services;

   2. to send you important notices, such as communications about changes to your account;

   3. to respond to your inquiries and comments;

   4. to schedule your appointment request and to send you reminders and other notices related to your appointment;

   5. to provide you with updates and other information regarding our products and services;

   6. to process payments and to send you invoices, receipts, and other payment-related notices;

   7. to inform you of new products, services, and promotional offers; and

   8. to provide customer service.

   In addition to the uses described above, we may use personal information for other purposes disclosed to you at the time we collect the information or with your consent.

   2.2 Information that We Automatically Collect. To learn how this Website uses information collected through cookies and other tracking technologies, please read our Cookie Policy.

3. How We Share Personal Information

   We may share your information with third parties in the following circumstances:

   1. when we engage third-party contractors to perform services on our behalf;

   2. where necessary to satisfy applicable law or regulations, your information and the contents of your online communications may be accessed and monitored;

   3. in the event of a merger, acquisition, or similar corporate transaction, we may need to transfer your information to the successor company;

   4. when you register for or use a co-branded service, your information may be shared with partnering third-party companies;

   5. for any other purposes disclosed to you at the time we collect your information or with your consent.

4. Online Communities, Forums, Surveys, Reviews, and Ratings

   Information disclosed in forums, reviews, or community features is public and may be read or used by others. There is no expectation of privacy in these channels.

5. Securing and Storing Personal Information

   5.1 Security. We use reasonable and appropriate technical and administrative measures to protect personal information. However, no method of transmission or electronic storage is completely secure.

   5.2 Storage. We retain personal information as long as necessary to provide services and comply with legal obligations.

6. Linked Websites and Services

   This Website may link to third-party websites or services. We do not control or take responsibility for their privacy practices. Use of such websites is at your own risk.

7. Children’s Privacy

   This Website is not intended for children under age 13. We do not knowingly collect information from children under 13.

8. International Users

   Information collected through this Website is processed in the United States. By using this Website, you consent to the transfer and processing of your information.

9. California Privacy Rights

   9.1 For Residents of California Only. California Civil Code Section 1798.83 allows residents to request information regarding the disclosure of personal information to third parties for direct marketing purposes.

   9.2 For California Residents Under the Age of 18. You may request removal of content you have publicly posted. Removal is not guaranteed.

SMS Terms and Conditions

1. SMS Consent Communication: Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

2. Types of SMS Communications:

   If you consent to receive text messages from Ankle and Foot Institute of Texas, you may receive messages such as:

   • Appointment reminders
   • Follow-up messages

   Example: “Hello, this is a friendly reminder of your appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out.”

3. Message Frequency: Message frequency may vary depending on communication type.

4. Potential Fees: Standard message and data rates may apply.

5. Opt-In Method:

   • Verbally, during a conversation

6. Opt-Out Method: Reply "STOP" to unsubscribe or contact us directly.

7. Help: Reply "HELP" or contact us at (817) 847-8500 or visit https://www.aafoot.com/.

8. Standard Messaging Disclosures:

   • Message and data rates may apply.
   • You can opt out anytime by texting "STOP."
   • For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages.
   • Message frequency may vary. 

10. Changes to this Privacy Policy

    We may amend this Privacy Policy at any time. Changes will be posted on this Website.

11. Contacting Us

    If you have any questions or concerns, please contact us:

    Ankle and Foot Institute of Texas

    816 Towne Ct, Ste 100
    

    (817) 847-8500

    Last Updated: February 23, 2026